Manufacturer of computer peripherals, medical, surgical and dental equipment, tele-communications and video technology components - Kulpsville, Pennsylvania
Alan Schiff, President, says, "Our revenues rose about 40% since the Realtrac Shop Floor Control Software was installed."
Short-run production metalworking machine shop - Croswell, Michigan
“Realtrac Shop Floor Control Software cut our order processing time by 35% to 40% and saves us a boatload of purchasing time,” says Jeff Stringer, Owner. “Now, when a repeat order comes in, we pull up the previous order to see the cost and source of materials, and how long it took to get them. Shop control has improved because we can view the shop instantly. Our on-time performance is much better. When customers make a change to an order, we find it at once, make the change, and know how that will affect operations.”
Stringer says, “All training for Realtrac Shop Floor Control Software was done over the telephone and on the Internet. Realtrac used a web conference, which means that we saw each others’ computers and worked through things together. It was like having their representative in our plant, but much simpler. Realtrac was very flexible and agreed to train us after working hours. They have excellent support.”